Returns & Exchanges
At washme.ie, we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return any unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Return
Contact our support team at returns@washme.ie with your order number and the reason for the return to receive your authorization code.
Secure Packaging
Place the items safely in their original product packaging, ensuring all seals are intact and the product has not been used.
Ship Items
Affix the provided return label or address the package to our warehouse in Ireland, and drop it off at your nearest postal service or courier point.
Receive Refund
Once our team inspects the returned goods, we will process your refund or dispatch your exchange items within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing